Company Name: Hangzhou Guangze E-Commerce Co., Ltd.
Email: service@somavyn.com
Overview
Welcome to Somavyn™.
The terms “we,” “us,” and “our” refer to Somavyn™. We operate this website, online store, and related services to provide customers with access to thoughtfully designed home décor products, including decorative sculptures, artistic accents, and lifestyle pieces.
These Terms of Service (“Terms”) explain the rules, responsibilities, and conditions that apply when you access or use our website, browse our collections, or purchase products from Somavyn™.
Please read these Terms carefully before using our Services. By accessing, browsing, or placing an order through our website, you agree to these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please discontinue use of our Services.
SECTION 1 - Website Access & Customer Accounts
By using our website, you confirm that you meet the legal age requirements in your location or have permission from a parent or legal guardian to use our Services.
When placing an order or using certain features, you may be required to provide information including:
• Email address
• Billing information
• Shipping details
• Payment information
You agree that all information provided is accurate, complete, and current.
You are responsible for maintaining the confidentiality of any account information and for all activities conducted through your account. Accounts may not be transferred, sold, or assigned to another person without our written permission.
SECTION 2 - Products & Product Information
At Somavyn™, we make every effort to present our products as accurately as possible through product descriptions, images, and visual displays.
Please understand that:
• Colors may appear slightly different depending on your screen settings, monitor, or device
• Handmade-inspired details, textures, and finishes may vary slightly from product images
• Product availability, descriptions, and pricing may be updated or changed at any time
We reserve the right to modify, discontinue, or limit the availability of any product without prior notice.
SECTION 3 - Orders & Purchases
When you place an order through Somavyn™, you are submitting a request to purchase the selected products.
We reserve the right to:
• Accept or decline orders at our discretion
• Limit quantities purchased
• Cancel orders due to pricing errors, payment issues, availability concerns, or suspected fraudulent activity
Your order will only be considered accepted after payment has been successfully processed and an order confirmation has been issued.
Please carefully review your order details before completing checkout, as changes or cancellations may not be possible once fulfillment begins.
Returns and refunds are handled according to our Return & Refund Policy.
SECTION 4 - Pricing & Payment Information
All prices displayed on Somavyn™ are subject to change without notice.
The final product price will be the amount shown at checkout and confirmed in your order confirmation email.
Prices may not include:
• Applicable taxes
• Shipping charges
• Customs fees or import duties
You agree to provide accurate payment and billing information when making purchases.
By submitting payment information, you confirm that:
• You are authorized to use the selected payment method
• Your payment details are accurate and valid
• You agree to pay all charges associated with your order
SECTION 5 - Shipping & Delivery
Somavyn™ works to ensure your orders are prepared and delivered safely.
However, delivery dates are estimates only and may be affected by:
• Shipping carrier delays
• Customs processing
• Weather conditions
• Events outside our reasonable control
Once an order has been transferred to the shipping carrier, responsibility for transportation delays belongs to the carrier.
Please review our Shipping Policy for additional delivery information.
SECTION 6 - Intellectual Property Rights
All content available through Somavyn™, including but not limited to:
• Brand names and logos
• Product images
• Website designs
• Written content
• Graphics and visual materials
is owned by Somavyn™, its partners, or authorized licensors and is protected by applicable intellectual property laws.
You may use our website only for personal, non-commercial purposes.
Without prior written permission, you may not:
• Copy or reproduce website content
• Modify or distribute our materials
• Use our branding or designs for commercial purposes
All rights not expressly granted remain reserved by Somavyn™.
SECTION 7 - Third-Party Services
Our website may include features, links, or services provided by third parties.
Somavyn™ does not control and is not responsible for:
• Third-party websites
• External services
• Third-party content or policies
Your use of third-party services is subject to the terms and policies of those providers.
SECTION 8 - Shopify Platform
Somavyn™ uses Shopify as the platform that supports our online store operations.
While Shopify provides the technology infrastructure for our website, purchases made through our store are transactions directly between customers and Somavyn™.
Shopify is not responsible for products purchased, order fulfillment, customer interactions, or disputes between customers and Somavyn™.
SECTION 9 - Privacy & Personal Information
Your privacy is important to us.
Any personal information collected through our website is handled according to our Privacy Policy.
By using our Services, you acknowledge that certain information may be processed through Shopify and trusted service providers to:
• Complete transactions
• Process payments
• Deliver orders
• Improve customer experiences
Please review our Privacy Policy for more details.
SECTION 10 - Customer Feedback
If you provide reviews, comments, suggestions, images, or other feedback to Somavyn™, you grant us permission to use such content for business purposes, including improving and promoting our Services.
You confirm that:
• You own the content you submit
• Your feedback does not violate any third-party rights
• Your submission does not contain harmful, illegal, or inappropriate material
We reserve the right to remove content that violates these Terms.
SECTION 11 - Errors & Updates
Occasionally, our website may contain incorrect information, including:
• Product descriptions
• Pricing details
• Promotions
• Availability information
We reserve the right to correct errors, update information, cancel affected orders, or make adjustments when necessary.
SECTION 12 - Acceptable Use
You agree not to use our website for unlawful or unauthorized activities, including:
• Attempting to interfere with website operations
• Uploading harmful software or malicious code
• Copying or exploiting website content
• Collecting personal information without permission
• Misrepresenting your identity
We reserve the right to restrict access or terminate accounts that violate these Terms.
SECTION 13 - Disclaimer
Our Services and products are provided on an “as available” basis.
While we strive to provide accurate information and quality products, Somavyn™ does not guarantee that:
• Website access will always be uninterrupted
• All information will always be error-free
• Product images will exactly match every screen display
Your use of our Services is at your own discretion and risk.
SECTION 14 - Limitation of Liability
To the maximum extent permitted by law, Somavyn™ shall not be responsible for indirect, incidental, or consequential damages resulting from:
• Use of our website
• Purchase or use of products
• Website interruptions
• Third-party services
This limitation applies where permitted by applicable law.
SECTION 15 - Indemnification
You agree to protect and hold harmless Somavyn™, its affiliates, partners, employees, and service providers from claims, damages, or expenses resulting from:
• Your violation of these Terms
• Your misuse of our Services
• Your violation of applicable laws or third-party rights
SECTION 16 - Severability
If any part of these Terms is determined to be invalid or unenforceable, the remaining provisions will continue to remain effective.
SECTION 17 - Entire Agreement
These Terms, together with our Privacy Policy and other posted policies, represent the complete agreement between you and Somavyn™ regarding use of our Services.
SECTION 18 - Assignment
You may not transfer your rights or obligations under these Terms without our written approval.
Somavyn™ may transfer its rights and obligations as needed for business operations.
SECTION 19 - Governing Law
These Terms and any agreements related to our Services shall be governed by applicable laws in the jurisdiction where Somavyn™ operates.
SECTION 20 - Changes to These Terms
We may update these Terms from time to time to reflect changes in our services, policies, or legal requirements.
Updated versions will be posted on this page. Your continued use of our website after changes are published means you accept the updated Terms.
SECTION 21 - Contact Information
If you have questions regarding these Terms of Service, please contact us:
Somavyn™
Company: Hangzhou Guangze E-Commerce Co., Ltd.
Email: service@somavyn.com
Thank you for choosing Somavyn™.
We appreciate your trust and look forward to bringing thoughtful design and timeless beauty into your home.